Asterisk Support Solutions

Business is about connections. To capture opportunities across emerging and established markets alike, companies must communicate with customers, vendors, suppliers, partners, and sometimes even competitors. Communication methods have evolved over time, and business phone systems (also known as IP PBXs, which stands for Internet Protocol Private Branch Exchange) are now the norm with businesses of all sizes.

Started in 1999 by American computer engineer Mark Spencer, Asterisk is a popular software implementation of IP PBX that allows phones interfaced with a variety of hardware technologies to make calls to one another and connect to telephony services. Asterisk is a free, open source, and readily used by SMBs, enterprises, carriers, and governments around the world.

While anyone can download Asterisk and use it to build a business phone system from scratch, most businesses can greatly benefit from paid Asterisk support solutions, such as those provided by us at Practical Applications. Why? Because Asterisk is built by developers for developers. To work on it and keep it running smoothly, it’s necessary to have in-depth knowledge of telephony, networking, programming, and, of course, Asterisk itself.

Specialists in VoIP Technology

Even businesses with large in-house IT staff and devoted IT budgets are better off focusing on their core business instead of spending valuable resources and energy on something a third-party Asterisk support solutions provider can easily and cost-effectively take care of.

Our highly skilled telephony team provides peace of mind through a range of professional Asterisk support solutions, giving businesses of all sizes and types the support they need to deploy Asterisk with confidence and use it to make valuable business connections with customers, vendors, suppliers, partners, and others.

SLA Based Support

The Asterisk support solutions we at Practical Applications offer include Asterisk health monitoring, incident management, change management, routing support, switching support, remote support, carrier monitoring, and availability reporting. Our telephony team has over ten years’ worth of experience, and its members take great pride in providing uncompromising solutions at affordable prices, often solving problems before they arise and delivering response times that well exceed industry standards.

We at Practical Applications have every reason to stand behind our solutions, and we do so with service level agreements (SLAs) that define the level of service you can expect from us, laying out the metrics by which the level of service is measured, and the remedies or penalties should the agreed-on service levels not be achieved.

Since its release, Asterisk has already helped countless businesses expand their reach and enjoy an invaluable competitive advantage provided by what’s widely considered to be one of the best communications solutions currently available. It doesn’t matter whether you’re a small startup or an established enterprise with a global presence, we at Practical Applications can help you implement and maintain a custom communications solution based on Asterisk.